By TC News Desk
Agartala, 27th September 2024: Axis Bank located at Sonamura Bridge Chowmuhani is under fire following serious allegations of fraud and harassment by its customers. According to reports, customers who had taken loans by pledging their gold ornaments are facing difficulties in retrieving their valuables even after repaying the full loan amount.
One customer claimed that despite clearing all dues, the bank authorities are demanding additional cash payments before returning the gold ornaments. Frustrated by the lack of resolution after several days of attempts, customers resorted to shutting down the bank and attempting to lock its doors.
When questioned about the situation, Bank Manager Shivayan Kar provided no concrete answers, only assuring that the issue would be resolved quickly. This incident has raised significant concerns about the quality of customer service at Axis Bank in Sonamura.
