By TC News Desk
Agartala, 22nd October 2024: Tripura State Electricity Corporation Limited (TSECL) is facing growing complaints from consumers in the Bamutia Electricity Division. These consumers allege that since TSECL took over from private power supplier FEDCO, they have been overcharged for electricity, despite the company’s promises to alleviate issues.
Recently, TSECL canceled its contract with FEDCO and assumed responsibility for electricity distribution. However, the transition has not been smooth. Many consumers report being charged extra for electricity with bills escalating from one stage to another even after payments are made. This has led to additional charges of Rs 50, Rs 100 or even Rs 200 per customer.
One frustrated consumer stated, “Even after paying my electricity bill, the unit is not deducted and it keeps adding up. This is a clear case of pocket-cutting by TSECL.”
When questioned, an employee of the Bamutia Electricity Department responded, “TSECL has nothing to do with this matter. FEDCO did not provide the last month’s data while canceling the contract, so customers are being billed based on the available information. Customers will have to pay the bill as it comes.”
This explanation has not satisfied the affected consumers, who argue that the government should have ensured a smooth transition by obtaining the necessary data from FEDCO before canceling the contract. Many are left wondering how such oversight could occur.
In response to the outcry, consumers have appealed to the Power department and the state government for immediate intervention. “The government must take urgent action to address this issue and ensure that we are not overcharged,” demanded a consumer.
