BY TC News Desk
Agartala, April 22, 2023: Power minister Ratan Lal Nath on Saturday said that the TSECL received 1,417 complaints since 4.30 PM Friday afternoon while 977 phone calls were attended after thundershower and hail storm hit throughout the state.
Speaking to media persons at Civil Secretariat here on Saturday evening, Nath said “Since last afternoon, natural calamity took place across the state and electricity services had been tremendously hampered at many places.”
Citing the electricity setup across the state, he said that there are 23 power divisions, 79 sub-divisions, 13 lakh electric poles comprising of HT, LT and EST lines, 52,000 KMs of transmission lines and 18,000 transformers of various KVs along with 3,000 linemen.
“In the preliminary survey after the thundershower and hail storm across the state, it is found that 577 electric poles uprooted and 337 KMs length of transmission lines have been damaged. Due to this natural calamity, our TSECL’s toll-free number and other ways received 1,417 complaints while 977 attended from 4.30 PM onwards of Friday last. However, there has been no complaint after Saturday noon”, he added.
Minister Nath and TSECL MD Debasish Sarkar said that the consumers can lodge their complaints through ‘Bidyut Bandhu’ app, send at WhatsApp number 9863596081 and call toll-free number 1912.
